Privacy Policy

The Ciav, LLC website is owned by Ciav, LLC, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we process the information collected by Ciav, LLC. The Privacy Policy also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using the Ciav, LLC website.

We take care of your personal data and undertake measures to guarantee its confidentiality and security.

Personal Information We Collect

When you visit the Ciav, LLC website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse our website, we collect information about the individual web pages or products you view, what websites or search terms referred you to our website, and how you interact with the website. We refer to this automatically-collected information as “Device Information.” We also might collect some “Personal Information” that you might provide while visiting our website. We might collect the personal information, also referred to as personal data, you provide to us (including, but not limited to, name, address, email address, payment information, etc.) during a product purchase to be able to fulfill our obligations under the agreement. We also might collect the personal information, also referred to as personal data, you provide to us in a communication, such as if you submit an inquiry using the Contact Me Form, an email, or other similar method of communication.

Cookies

The website uses cookies to help personalize your online experience. By accessing the Ciav, LLC website, you agreed to use the required cookies.

A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or to deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional cookies. You can manage what cookies we use through your browser settings. Please be aware that there are some required cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required cookies, you also accept third-party cookies, which might be used via third-party-provided services if you use such services on our website. An example of this would be if you use a video display window that is provided by a third party and is integrated into our website.

Why Do We Process Your Data?

Our top priority is customer data security, and, as such, we may process only minimal user data, only as much as it is absolutely necessary to maintain the website. Information collected automatically is used only to identify potential cases of abuse and establish statistical information regarding website usage. This statistical information is not otherwise aggregated in such a way that it would identify any particular user of the system.

You can visit the website without telling us who you are or revealing any information, by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, or you wish to purchase one of our products, or you wish to receive our newsletter, or you wish to provide other details by filling out and/or submitting a form, you may provide personal data to us, such as your email address, first name, last name, street address, organization, and/or telephone number. You can choose not to provide us with your personal data, but then you may not be able to take advantage of some of the website’s features. For example, you won’t be able to purchase one of our products, to receive our newsletter, or to contact us directly from the website. Users who are uncertain about what information is mandatory are welcome to contact us via email at CustomerCare@CiavLLC.com.

Your Rights

If you are a European resident, you have the following rights related to your personal data:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through our website), or to otherwise pursue our legitimate business interests.

Additionally, please note that your information might be transferred outside of Europe, and/or Canada, and/or the United States.

Links To Other Websites

Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites’ or third parties’ privacy practices. We encourage you to be aware of when you leave our website and we encourage you to read the privacy statements of other websites that may collect personal information.

Information Security

The information that you provide is secured on computer servers that are maintained in a controlled, secure environment, protected from unauthorized access, use, or disclosure. Reasonable administrative, technical, and physical safeguards are in place to protect against unauthorized access to, use of, modification of, and disclosure of the personal data in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.

Legal Disclosure

We will disclose any information we collect, use, or receive if required by or permitted by law (for example, to comply with a subpoena or similar legal process). We will also disclose any information we collect, use, or receive when we believe in good faith that disclosure is necessary to protect our rights, to protect your safety or the safety of others, to investigate fraud, or to respond to a government request.

Contact Information

If you would like to contact us to understand more about this Privacy Policy or if you wish to contact us concerning any matter relating to individual rights and your personal information, you may send an email to CustomerCare@CiavLLC.com.